Publisher and broadcaster Tribune Co. on Friday said it will cut 250 call-center jobs at its daily newspapers and outsource those functions to a U.S. company with operations in the Philippines.
The cuts involve 120 full-time jobs and 130 part-time jobs, and affect papers such as the Chicago Tribune, Newsday on New York’s Long Island and [...]
Cisco Philippines acknowledged that the booming call center industry and the IT storage requirements of various industries are the main drivers for its growth in the Philippines.
The call center industry has contributed to Cisco Philippines’s 100% growth for fiscal year 2006 and is expected to achieve the same growth forecast for fiscal year 2007.
Cisco Philippines’ country manager said that [...]
Americans, it seems, hate calling a help desk or customer service number to find an Indian on the line. Well, guess what, America? India doesn’t particularly want to talk to you, either. As India’s top companies get more sophisticated at taking over outsourced work from U.S. and European multinationals, they’re finding that the lowest end [...]
Given the right support, the call center industry could generate about 90,000 jobs in the Philippines in two to three years, said an official of California-based business process outsourcing (BPO) solutions provider Five9 Inc., which has chosen the Philippines as the site of its headquarters for Southeast Asian operations.
Country manager Junie Pama said since it [...]
Superior performance of agents, cheap rates and customer satisfaction are the reasons many business process outsourcing (BPO) firms are investing in the Philippines.
Commission on Information and Communication Technology (CICT) Secretary Mon Sales, in an interview, said BPO investors are satisfied with the results of their businesses here as compared to those in India, United States [...]
TESDA’s Call Center Training scholarship awarding ceremony held recently was covered by ABS-CBN.
A video of the event can be viewed here: TESDA Scholarship Awarding Ceremony @ FarmOut Training Center (August 2006)
Provincial TESDA Director Engr. Ponciano Catipon, was also interviewed by ABS-CBN after handing out the scholarship grants to FarmOut Training Center’s qualified students.
The event took [...]
FarmOut Training Center was inaugurated last July 3, 2006.
The training center caters to aspiring call center agents who want to have an edge when applying for a position at a call center.
FarmOut Training Center provides a 45-day training regimen for its call center training students. Students are exposed to a mixed environment of training utilizing both multimedia and instructor-led sessions to ehance [...]
Welcome to Call Center Philippines‘ new home on the web.
Call Center Philippines’s goal is to promote the Philippines as the best choice for providing call center services from customer service, technical support, telemarketing and even virtual assistants.
Filipino culture is largely a blend of the indigenous traditions of the Philippines, with the Hispanic and American cultures. [...]
