President Gloria Macapagal-Arroyo said the government will be able to realize its dream of providing more decent and high-paying jobs for the Filipino people now that the international businessmen have recognized the capability of the Philippines to become a developed country in the near future.
Trade and Industry Secretary Peter Favila, on the other hand reported [...]
Callcentres.net is launching the 2008 Asian Contact Centre Industry Benchmarking Report.
First published in 1997, the Asian Contact Centre Industry Benchmarking Report has become the definitive Asian contact centre industry reference.
They are inviting contact centre managers, service directors and senior executives who are responsible for the management of contact centres as well as other parties related [...]
Davao City Investment and Promotion Center (DCIPC) head Engineer Roberto Teo during the Davao Business Process Outsourcing (BPO) Property Forum on Thursday said that the city in the next few months will make available some 20,000 sq. m. for call center operations.
Teo said some of these projects are ongoing and they expect the available the [...]
Outsourcer TeleTech has been awarded the Philippines’ Regional Outsourcing and Offshoring (O&O) Excellence Award for its contribution in the development of “next wave” cities.
The award was made by the Department of Trade and Industry (DTI) as part of the recently-concluded E-Services Global Outsourcing Conference. The Regional O&O Excellence award recognises companies that have supported the [...]
Setting up your own call center entails a lot of monetary and human resource.
You might not have the technichal know-how or the business background to start everything from the ground up but you do have other options such as private placements.
A private placement is an investment right at the core of profit
Private placement is a [...]
When people have problems understanding their computers, they often pick up a phone and call the computer maker’s help desk. Increasingly, that help desk may be in the Philippines, a growing player in the outsourcing market. More companies from high cost labor markets are shifting call center jobs to the Philippines.
In [...]
Publisher and broadcaster Tribune Co. on Friday said it will cut 250 call-center jobs at its daily newspapers and outsource those functions to a U.S. company with operations in the Philippines.
The cuts involve 120 full-time jobs and 130 part-time jobs, and affect papers such as the Chicago Tribune, Newsday on New York’s Long Island and [...]
Cisco Philippines acknowledged that the booming call center industry and the IT storage requirements of various industries are the main drivers for its growth in the Philippines.
The call center industry has contributed to Cisco Philippines’s 100% growth for fiscal year 2006 and is expected to achieve the same growth forecast for fiscal year 2007.
Cisco Philippines’ country manager said that [...]
Given the right support, the call center industry could generate about 90,000 jobs in the Philippines in two to three years, said an official of California-based business process outsourcing (BPO) solutions provider Five9 Inc., which has chosen the Philippines as the site of its headquarters for Southeast Asian operations.
Country manager Junie Pama said since it [...]
