President Gloria Macapagal-Arroyo said the government will be able to realize its dream of providing more decent and high-paying jobs for the Filipino people now that the international businessmen have recognized the capability of the Philippines to become a developed country in the near future.
Trade and Industry Secretary Peter Favila, on the other hand reported [...]
Callcentres.net is launching the 2008 Asian Contact Centre Industry Benchmarking Report.
First published in 1997, the Asian Contact Centre Industry Benchmarking Report has become the definitive Asian contact centre industry reference.
They are inviting contact centre managers, service directors and senior executives who are responsible for the management of contact centres as well as other parties related [...]
Outsourcer TeleTech has been awarded the Philippines’ Regional Outsourcing and Offshoring (O&O) Excellence Award for its contribution in the development of “next wave” cities.
The award was made by the Department of Trade and Industry (DTI) as part of the recently-concluded E-Services Global Outsourcing Conference. The Regional O&O Excellence award recognises companies that have supported the [...]
Setting up your own call center entails a lot of monetary and human resource.
You might not have the technichal know-how or the business background to start everything from the ground up but you do have other options such as private placements.
A private placement is an investment right at the core of profit
Private placement is a [...]
Publisher and broadcaster Tribune Co. on Friday said it will cut 250 call-center jobs at its daily newspapers and outsource those functions to a U.S. company with operations in the Philippines.
The cuts involve 120 full-time jobs and 130 part-time jobs, and affect papers such as the Chicago Tribune, Newsday on New York’s Long Island and [...]
Americans, it seems, hate calling a help desk or customer service number to find an Indian on the line. Well, guess what, America? India doesn’t particularly want to talk to you, either. As India’s top companies get more sophisticated at taking over outsourced work from U.S. and European multinationals, they’re finding that the lowest end [...]
Superior performance of agents, cheap rates and customer satisfaction are the reasons many business process outsourcing (BPO) firms are investing in the Philippines.
Commission on Information and Communication Technology (CICT) Secretary Mon Sales, in an interview, said BPO investors are satisfied with the results of their businesses here as compared to those in India, United States [...]
Welcome to Call Center Philippines‘ new home on the web.
Call Center Philippines’s goal is to promote the Philippines as the best choice for providing call center services from customer service, technical support, telemarketing and even virtual assistants.
Filipino culture is largely a blend of the indigenous traditions of the Philippines, with the Hispanic and American cultures. [...]
